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METRO
BANK PRIVACY POLICY
Metro
Bank understands that your trust in us depends on how well we keep
your personal, business, and account information secure. We have
taken care in establishing and implementing policies and procedures
to protect this information. Your privacy is considered in all
aspects of our business. In fact, we believe keeping information
about you safe and secure is every employee’s responsibility.
Metro
Bank is committed to fully complying with the laws and regulation,
such as the Fair Credit Reporting Act and the Right to Financial
Privacy that have been established to protect the confidentiality of
customer information.
Metro
Bank will never give out any specific information about you or your
accounts to anyone for their use, except for the exchange of
information with reputable credit bureaus, or if we need to share
the information with other financial institutions while conducting
bona fide corporate business. We
will also not share your personal financial information unless:
·
You authorize or request the disclosure.
·
We are legally required or permitted to do so, such as
through a subpoena, investigation of fraudulent or suspicious
activity or to help complete a transaction initiated by you.
·
You have been informed about the possibility of the sharing
of your information for marketing or similar purposes, and you have
been given the opportunity to decline.
Metro Bank may
collect information volunteered by you during the application and
information request process. In an effort to offer you the best and
most current banking opportunities, we may contact you with news
about products, services, and special promotions.
If, for any reason,
you would like to be taken off our contact list, please contact us
at:
Attn: Compliance
Officer
800 Martin Street
South
Pell City, Alabama
35128
205-884-2265
Metro
Bank continues to monitor and review the privacy measures that it
has in place to protect customer information. These measures are
updated as practices change and new technology becomes available.
We understand the
security of personal and account information about you is important.
To assist us in offering financial services in a secure manner, we
employ a number of controls described below. These controls allow us
to properly authenticate your identity when you access these
services and protect information about you as it travels over the
Internet between us and your access device (such as PC or wireless
device). The financial services we provide on our Web site use
access codes, such as your login ID, password, or Personal
Identification Number (PIN).
This
site requires the use of secure browsers to protect you while you
access our online services. Secure browsers allow you to communicate
with our Web site in a protected session by encrypting information
that flows between you and the site. To verify your session is
secure, look for https: instead of http:
in the URL address line, and a secure symbol (for example, closed
padlock or key) on the status bar of your browser located on the
lower part of the screen. For greater security when viewing your
account information over the Internet, we require that you
use a browser with 128-bit encryption. For more information on your
browser's features and how to download a more secure version of your
browser, click on one of the browser logos at the bottom.
To
provide additional protection, a timeout feature is used on selected
parts of our Web site. This feature automatically logs you out of
your account after an extended period of time. Re-establishing and
authenticating your credentials for your online session helps to
reduce unauthorized access to your accounts with us via the
Internet.
The
Web site uses firewalls to protect our computer systems and your
information. Firewalls can be thought of as a selective barrier that
permits only specific types of traffic (transactions) through to our
systems.
Here
Is How You Can Help
While
we at Metro Bank continue to provide security controls to protect information
about you, we believe it is extremely important for you to share in
the responsibility for security. The following are some ways you can
protect yourself and your accounts:
- Never share your access codes with anyone. Remember, a bank
representative will never ask you for your PIN.
- We recommend you change your access codes on a regular basis.
If you think your access codes have been compromised, change
them and contact us immediately.
- Use only the secure message service provided within Online Services
when sending or requesting account information about you.
- Consider using a personal firewall to prevent hackers from invading
your personal computer, especially if you are using DSL or a
cable modem to access the Internet.
- Install virus protection software and scan all downloaded software,
as well as all diskettes, before use. Also, delete emails with
attachments from unknown sources.
- When you are done with your transactions, always click on the Logoff
button on the Web site to exit the application and prevent
further access to your account. When using a public PC (such as
in a library or school), also close the browser when you are
finished.
MEMBER
FDIC
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